Careers

About the Role

Pinnacle Veterinary Center is a team-oriented, veterinary practice looking to add a veterinary receptionist to our crew of passionate professionals. We believe in a 'better together" philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, both staff and patients flourish!

***This would be for a temporary part-time position while one of our current team members is out on maternity leave. There is a possibility for a permanent position, but not guaranteed***

Your functions would include, but are not limited to:

• Provide excellent customer service through greeting clients/patients and answering phone calls.
• Process incoming clients/patients.
• Scheduling appointments and surgeries.
• Handle incoming/outgoing mail and email.
• Update client/patient charts.
• Process payments and prepare bank deposits.
• Retrieve prescriptions.
• Assist with restraining animals.
• Maintain the cleanliness of the veterinary center.

All of our team members should be ready to:

• Let your passion for pets and veterinary care shine every day.
• Ask for help and offer help to others.
• Grow and learn. Then learn and grow some more!
• Be positive! Because with the right cattitude, anything is pawsible.
• Be empathetic to our clients, coworkers, and yourself.
• Tolerate puppy kisses and kitty headbutts.
• Be a part of weekly and monthly meetings to encourage open communication and collaboration.
• Maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect.
• Possess the confidence to own tasks and responsibilities to deliver positive outcomes.

Requirements:

• High school diploma or equivalent.
• Previous administrative and/or customer service experience, preferably within a healthcare setting.
• Intermediate computer proficiency.
• Ability to maintain confidentiality.
• Excellent organizational, time management, and multitasking abilities.
• Personable, empathic disposition.
• Capacity to work well during distressing situations.
• Regular attendance and punctuality.
• Ability to work shifts 7-8 hours and, as needed.
• Familiarity with veterinary software is preferable.

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• $17 - $18 per hour depending on experience
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• Continuing education allowance
• Uniform allowance 

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Think you're the veterinary receptionist we've been dreaming of? Come join our team and see the difference we can make in the lives of our people and our patients! 

Diversity, equity, and inclusion are core values at Pinnacle Veterinary Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.